metrikslotTerms of Use
Our metrikslot platform operates under these terms of use, which govern your account creation, deposits, withdrawals, gameplay, and dispute resolution. By accessing metrikslot, you agree to comply with all conditions outlined below.
These terms apply to all members who open accounts on metrikslot, regardless of whether you access our platform via desktop browser, mobile web, or native app. We serve members in jurisdictions where our services are permitted by local law. If you are uncertain whether online gaming access is lawful in your area, consult local authorities before opening an account on metrikslot.
This page sets out our core rules: who can open an account, how deposits and withdrawals work, what happens if disputes arise, and how we handle your data. Please read these terms carefully. If you disagree with any provision, do not open an account on metrikslot.
Account creation and eligibility for metrikslot
To open an account on metrikslot, you must provide accurate personal information during registration. We require your full name, email, phone number, and date of birth. You must be of legal age in your jurisdiction to open an account—we cannot specify a universal age requirement because it varies by region.
We will not open an account for anyone who:
- Provides false or incomplete information during registration.
- Attempts to open multiple accounts under different names or identities.
- Resides in a jurisdiction where online gaming is prohibited by law.
- Has previously been banned or suspended from metrikslot or other gaming platforms.
- Fails to complete KYC verification (Know-Your-Customer document review).
We reserve the right to refuse or cancel account creation without explanation. Once your account is created, you are solely responsible for keeping your password secure. We are not liable for unauthorized access if you share your credentials or fail to log out from shared devices.
Deposits, balance management, and withdrawals on metrikslot
metrikslot accepts deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank virtual accounts (mobile banking, local payment, online payment, e-wallet). All deposits are non-refundable once credited to your metrikslot balance. You remain responsible for verifying the payment method belongs to you and is not fraudulently obtained.
Your metrikslot balance accumulates from deposits and winnings, and decreases when you place bets or request withdrawals. You may withdraw funds at any time, provided:
- Your account has completed KYC verification.
- Your KYC documentation is current and no review is pending.
- You withdraw to the same payment method you used for your most recent deposit (subject to our anti-fraud policy).
- You have not breached any other term in this agreement.
Withdrawal requests are processed within one business day, though actual processing depends on your bank or e-wallet provider. We do not guarantee fixed withdrawal times. During banking holidays (Idul Fitri, Idul Adha, Imlek, Nyepi), processing may extend by one additional business day. Our support team handles withdrawal disputes; contact us via in-app chat or email if a withdrawal fails or is delayed.
Game rules and market settlement on metrikslot
Our metrikslot platform offers slot tournaments (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), and sports markets (Liga 1, Piala Indonesia, Piala AFF, Champions League, esports, MotoGP, and other events). Each game type has specific rules; we display these in-game before you place your first bet.
Slot tournaments run on fixed schedules. Entry is open during announced windows; we close entries at the specified time. Results are final once the tournament ends; we settle winnings automatically and credit your account within minutes.
Live-dealer games settle when the dealer confirms the outcome on camera. You cannot dispute a result after the dealer has finalized it.
Sports markets settle using official league data. For football (Liga 1, Piala Indonesia, Piala AFF) and other leagues, we use official match results, goals, cards, and scorelines. For esports, we reference official tournament organizer data. Results are final once the official source publishes them. If you believe a sports market was settled incorrectly, contact our support team within 48 hours with the official source data; we will investigate and correct any errors.
If a game or market malfunctions—for example, a spin fails to resolve or a live stream disconnects—our system records your last known state. Contact our support team with your session ID; we will review logs and restore your balance if malfunction caused financial loss.
Bonuses and promotional terms on metrikslot
From time to time, metrikslot may offer bonuses or promotions (welcome bonuses, deposit matches, free spins, cashback offers). All bonuses come with terms:
- Bonuses are credited only to verified accounts that have completed KYC.
- Bonuses expire if not used within a specified period (typically 7–30 days); we display expiry terms when the bonus is credited.
- Some bonuses require a minimum betting volume ("playthrough") before withdrawal is allowed. We specify playthrough conditions in the promotion terms.
- Bonuses may be restricted to specific games (e.g., only slot tournaments, not live-dealer tables). We display these restrictions upfront.
- We reserve the right to cancel bonuses or promotional credits if we detect account abuse, self-dealing, or attempts to exploit bonus terms.
We do not guarantee the availability of any bonus. We may withdraw, modify, or suspend promotions at any time without prior notice.
Dispute resolution and liability
If you dispute a bet settlement, market result, account balance, or withdrawal, contact our support team in English via in-app chat or email. We will investigate using our game logs, official data sources, and transaction records. Investigation typically takes 3–5 business days. We will email you with findings and resolution.
If we discover an error in our favor, we will correct your account balance and credit any shortfall. If we discover an error in your favor, we will also correct it—though we will process such corrections within our standard dispute timeline. We do not make goodwill refunds or chargebacks for legitimate game outcomes or rule violations.
We are not liable for:
- Losses resulting from your own gameplay decisions.
- Delays in payment processing due to your bank or e-wallet provider.
- Network outages, browser crashes, or device failures on your end.
- Unauthorized access to your account due to weak passwords or shared credentials.
- Third-party claims or taxes arising from your account activity.
In all cases, our liability is limited to the amount you have deposited into your metrikslot account during the dispute period. We do not offer refunds for losses or missed opportunities.
Our metrikslot terms exist to protect both our members and our platform. Clear rules help us settle disputes fairly and maintain a trustworthy service.
Account suspension and termination
We reserve the right to suspend or terminate your metrikslot account if you:
- Violate any term in this agreement.
- Provide false information during KYC verification.
- Engage in fraud, collusion, or abuse of bonuses.
- Reside in or access metrikslot from a jurisdiction where gaming is prohibited.
- Attempt unauthorized access or hacking of our platform.
- Use multiple accounts to circumvent account preferences or bonus restrictions.
- Engage in money-laundering, terrorist financing, or sanctions evasion.
If we suspend your account, you may not place new bets. If we terminate your account, we will calculate your final balance and offer one withdrawal within 30 days. After 30 days, unclaimed balances are forfeited. We will not reinstate terminated accounts.
Jurisdiction and governing law for metrikslot
Our metrikslot services are available only where local law permits. We do not operate in jurisdictions where online gaming is prohibited by statute. Users are responsible for verifying legal access in their own jurisdiction before opening an account.
metrikslot does not claim to be licensed by any specific government regulator. Our terms are governed by the principle that each member must comply with their own local law. We cannot provide legal guidance, and we recommend consulting local authorities if you are uncertain.
If we determine that an account holder resides in a prohibited jurisdiction, we reserve the right to suspend the account and forfeit any balance. We cooperate with law enforcement and regulatory bodies when required.
Data protection and privacy on metrikslot
We collect personal data (name, email, phone, address, government ID, bank details) during account setup and KYC verification. We store this data in encrypted databases and restrict access to our compliance, support, and finance teams. We do not sell member data to third parties.
We use your data for:
- KYC verification and fraud prevention.
- Account recovery and support.
- Tax reporting and regulatory compliance.
- Payment processing and withdrawal verification.
For full details, see our Privacy Policy. We retain your data as long as your account exists, plus seven years for regulatory compliance. Upon account termination, we retain encrypted data for anti-fraud and tax purposes only.
Changes to our metrikslot terms
We may update these terms at any time. Changes take effect immediately upon posting. Your continued use of metrikslot after changes are posted constitutes acceptance. We recommend checking this page periodically for updates.
Accessing metrikslot across devices
You can access metrikslot via desktop web browser, mobile web browser, or our native app (available on Android via direct download, or on iOS via browser access). All devices access the same account and balance. Account terms apply equally across all devices.
If you encounter technical issues accessing metrikslot on a specific device, our support team can help troubleshoot. Contact us in English via in-app chat or email with details (device type, browser, error message). We typically respond within four business hours.
Final notice on metrikslot terms
These terms, together with our Privacy Policy and any game-specific rules, constitute the complete agreement between you and metrikslot. If any term is found invalid, the remaining terms remain in effect. We do not waive any right by failing to enforce it.
By opening an account on metrikslot, you confirm you have read, understood, and agree to all terms. Thank you for choosing metrikslot.